We understand that some members may be disappointed by this change, and we respect that. While many of our VIP members have expressed support for the updated program, we recognize that others may feel differently.
Our intention has never been to take away value, but rather to create a program that is sustainable, fair, and beneficial for the greatest number of members while allowing us to continue providing the quality estate sales you have come to expect.
If you feel that the revised VIP program no longer meets your expectations, you may return your VIP membership card and receive a prorated refund based on the unused portion of your membership. We believe this is the fairest approach and ensures that every member has the opportunity to choose what works best for them.
We value every member of our VIP program and sincerely hope you will continue to enjoy the many benefits that remain, including exclusive discounts, special VIP promotions throughout the year, and the additional two months that have been added to your membership at no charge.